Area Manager - Usher

Summary of Responsibilities:

 These positions are responsible for the management of St. Louis Cardinals Event Staff - Ushers with an emphasis on guest service, both internal and external.

 Essential Functions of the Job:

• Manage a group of 15-30 Event Staff employees for every event.
• Organize staffing assignments and batting practice staff.
• Perform daily safety inspections and pre-game briefings.
• Motivate and communicate with all Event Staff members to ensure your area is running efficiently.
• Conduct employee performance evaluations.
• Proactively assist Event Staff Ushers with day to day Guest Service needs.
• Ability to adhere to the Event Staff attendance policy.
• Available to report for Batting Practice report time.

Minimum Education and Experience Required:

• Positive/enthusiastic attitude
• Above average organization and communication skills
• Listening/problem solving skills are critical
• Experience operating and communicating via radio
• Must be comfortable conducting employee performance appraisals and reviews
• Responsible for accountability of your team
• Basic computer skills
• Must have a minimum of 3 years of Guest Service/Crowd Management experience with the St. Louis Cardinals and a good attendance record

Current Openings for Area Manager Usher Jobs at St. Louis Cardinals