St. Louis Cardinals

Direct Sales Representative Jobs at St. Louis Cardinals

Sample Direct Sales Representative Job Description

Direct Sales Representative


Are you looking for a new and exciting opportunity to work with the best fans in baseball? Are you trying to break into a promising career in the sports industry? We are waiting on you to apply today! The St. Louis Cardinals Direct Sales Representative (DSR) Program gives a DSR the opportunity to grow in their career in sports through sales and providing excellent customer service on behalf of the organization. If chosen, you are responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive, Individual and Group Tickets, as well as providing stellar service to existing and prospective customers. This is an entry level position which provides for extensive training that may lead to opportunities to transition to positions within the organization. The position is expected to begin on or around May 25th, 2020, and is a one year program. The opportunity of a second year could be made available prior to the conclusion of the first year. You are expected to have open availability to work nights, weekends, and holidays as needed.

As a DSR, you will serve as the front line for our fans and as one of our primary facets of communication with them. You will be responsible for generating incremental revenue by building strong, positive relationships with our fans. We believe that a successful DSR will represent our organization by exemplifying the company culture which focuses on honesty, integrity, flexibility and leadership. Take the next step closer to "Baseball Heaven" and become a DSR today.


  • Offer various ticket options through daily outbound and inbound phone calls and email leads
  • Actively prospect and research new sales leads
  • Work in tandem with the Season Ticket, Premium, and Group Sales departments to establish a seamless transition from sales to service
  • Build relationships by conducting meetings with customers face-to-face, during phone conversations and via email
  • Conduct meetings with customers, during phone conversations and via email
  • Collaborate with Ticket Services to respond to customer inquiries and resolve customer issues
  • Assist with game day responsibilities at all home games including pregame entertainment, customer visits in suites and all-inclusive areas, and other excellent opportunities to interact with fans
  • Perform additional responsibilities as assigned to assist in the success of the Ticket Sales Department and the organization


  • Completion of Bachelor's Degree. Candidates projected to obtain a Bachelor's Degree by May 25th, 2020 will also be considered
  • Past experience in sports industry at college level and/or minor/major league level
  • Strong written and verbal interpersonal skills
  • Validated ability to work as a phenomenal teammate
  • Ability to multi-task
  • Available to work flexible hours
  • Proficient computer skills (Microsoft Office, Outlook, etc.). Ticketing system experience preferred
  • The commitment to learn and grow professionally within the industry


  • Bachelor's Degree in Business, Marketing, Sports Management, or related field preferred
  • 1+ years of experience in sports industry at college level and/or minor/major league level
  • 1+ years of experience in a service based role
  • Past experience navigating CRM

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