St. Louis Cardinals

Event Operations Assistant Jobs at St. Louis Cardinals

Sample Event Operations Assistant Job Description

Event Operations Assistant

Summary of Responsibilities:

The Event Operations Assistant is responsible for daily email, phone, and in-person communications with over 900 Event Staff employees. This position is also responsible for tracking attendance records for all Event Staff employees and entering attendance related information into an electronic attendance/scheduling system (ABI). This is an office job that requires a person to be at a computer or desk for most of the day. Candidates must be able to communicate clearly both in person and on the phone. Must be available to work flexible hours, including nights, weekends and/or holidays.

 Essential Functions of the Job:

  • Monitor, respond to, and categorize all Event Staff emails in a timely manner, and forward any correspondence to the Events Coordinator and/or Manager as needed
  • Answer all incoming calls and check voicemails on Event Staff phone line
  • Organize all electronic and physical mailings for Event Staff, specifically related to end of season intent to return forms and pre-season training sessions
  • Enter all absence requests and remove/track all late cancellations into the electronic employee attendance/scheduling tracker (ABI)
  • Monitor and send out warning emails for attendance issues, and follow-up on any Event Staff Attendance Policy violations
  • Run mid-season and end of season attendance reports, and create/distribute perfect attendance awards  
  • Ensure all Event Staff uniform items are stocked throughout the season, and work with the manager restock any items in low supply
  • Track pre-season uniform requests and place large pre-season order(s). Perform pre-season inventory on all-inclusive area wristbands and prepare order(s) for purchasing department
  • Maintain inventory counts throughout the season to ensure all areas are sufficiently stocked at all times
  • Assist the manager with scheduling and organizing all Event Staff interviews and pre-season employee training sessions
  • Assist with any other various tasks as needed

Education and Experience Required for the Position:

  • Bachelor's degree in Business, Sport Management, or related field
  • Prior administrative experience in event operations or a similar/related field
  • Strong written and verbal communication skills
  • Proficient with Microsoft Office, including Microsoft Outlook
  • Effective problem solving skills

Education and Experience Preferred for the Position:

  • Bachelor's degree in Business, Sport Management, or related field
  • Prior internship or work experience in sports industry
  • Expert in Microsoft Office, including Microsoft Outlook
  • Experience working with ABI Mastermind
  • Excellent problem solving skills


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